At Pedrini, the After-sales service is considered a true partnership with the customer. All machines equipped with internet connection can be connected to the After-sales Department which ensures immediate remote assistance to the customer.
Every day our professional team of qualified people and skilled technicians deal effectively and promptly with any request by offering their know-how and experience to ensure maximum functionality of the machines and to solve any operational problems, while training the customer's technical staff.
Service for us means presence on the customer, with the utmost attention and availability.
Original spare parts whenever and wherever you want
Pedrini's after-sales service ensures timely fulfillment of requests for spare parts from all over the world. In this regard, specially trained personnel are at the customer's disposal to provide the necessary technical support.